The AI Hub
Your AI Toolkit, where you'll find clear steps to put AI to work today, practical ways to drive impact across your business, and resources to guide future growth.
AI for Your Role
Segment audiences to deliver personalized messaging at scale
Launch campaigns faster & replace manual processes
Predict when and what your audience will engage with most
Streamline lead management and create smarter nurture segments
Dig deeper into campaign performance to find what drives results
Speed up content creation and find more ways to repurpose it
Prioritize your day with AI-powered sales coaching
Quickly move deals forward with next-best actions
Focus on leads with the highest potential to buy
Get instant account summaries and flag at-risk accounts sooner
Spot the key contacts driving engagement in buyer groups
Save time with automated meeting scheduling
Reduce case volume with automated responses
Speed up support with smart knowledge base answers
Save time with auto-scheduled service appointments
Streamline order questions with instant AI replies
Empower customers with easy self-service options
Support new team members with AI-driven onboarding
Learning Resources
eGuide
The 6 Biggest Obstacles to AI Adoption
Avoid the biggest blockers to AI success. Inside the eGuide, you’ll find a clear checklist to unify data, build trust, upskill teams, manage resistance, and prove value.
On-Demand
The Strategy for Driving Growth with AI
Learn how to create an AI roadmap that identifies your high-impact opportunities, considers dependencies, and charts your path for quick wins and long-term success.
Blog
The Blueprint for Agentforce & Data Cloud
You don’t need a massive initiative to get started, but you do need a strategy. Without one, implementing Agentforce or Data Cloud is like trying to build a house without blueprints.
Playbook
Navigating (AI)nxiety
Feeling the AI pressure? The AI boom is reshaping marketing fast. We’re sharing tips to help you cut through the noise, lead with clarity and confidence, and avoid falling behind.
On-Demand
The No-Nonsense Guide to Agentforce
Hear common myths, explore key trends we see with customers, and see how to put AI-driven operations to work for your team.
Blog
Using AI in Next Gen Marketing Cloud
Explore features like AI-driven personalization, automated engagement, and campaign optimization plus tips for setup and seamless integration with your existing systems.
Customers Winning With AI
AI Cuts Wait Times with Smart, Scalable Support
Daybreak’s internal Service Agent uses AI to speed up FAQ responses and summarize customer needs. They now meet rising demand and scale support faster through SMS and email without sacrificing personalized care.
AI Reduces Call and Email Volume for Service Teams
Advanta Health deployed an Agentforce Service Agent for smart routing, giving their member services team a scalable AI-powered solution. Early results showed reduced handle times, more consistent responses, and improved overall efficiency.